Director of Student Health Center
Overview
Established in 1908, the University is consistently recognized as a top-tier national university by U.S. News & World Report, a top-ranked member of the Council for Christian Colleges & Universities (CCCU) and a “Great College to Work for'' by the Chronicle of Higher Education. Join our diverse, inclusive and innovative community, and explore the benefits and perks of working with us.
Mission & Passions
Our Passion – What makes our University a great place to work? Here, you can pursue your calling in a professional, welcoming environment where all of your fellow faculty and staff are committed Christians. We offer competitive compensation and benefits — and a healthy employee community that prioritizes both your professional growth and spiritual well-being.
Our Mission – The mission of the University is biblically centered education, scholarship and service — equipping men and women in mind and character to impact the world for the Lord Jesus Christ.
Job Info
Job Title - Director of Student Health Center and Nurse Practitioner
Job Description·
The Director of the Student Health Center is a dual role that encompasses directing and managing the Student Health Center and providing medical care for students. This role will entail approximately 50% of administrative leadership and 50% medical care.
The Student Health Center’s medical staff:
serves an undergraduate and graduate campus community of approximately 5500 enrolled students (including a residential population of 2500 students),
provides daily medical appointments for approximately 25-30 students per day (including RN, NP, and psychiatric appointments),
responds to on-campus medical emergencies.
The Director of the Student Health Center leads both people and processes within the Student Health Center in supporting the fulfillment of the mission and vision of Student Development and the University. The Director will nurture and guide a cohesive team toward a common vision. S/he will build the team through strong communication, transparency, humility and inclusiveness, while ensuring accountability at all levels of the department.
The Director of Student Health Center is also required to be a nurse practitioner, with board certification in Family Practice. They will provide professional medical care for acute and selective chronic illnesses. This highly technical position involves delivery of general health care services, emergency services and preventative care to the University student community in cooperation with the clinical nursing staff and part-time doctor, who provides medical supervision for the medical staff.
Essential Duties and Responsibilities
Establish, administer and evaluate department programs, systems, operations and processes necessary to deliver collaborative and integrative student health and community wellness services
Supervise and direct all clinical staff in adhering to clinical protocols and procedures
Establish, revise and evaluate long-range departmental plans and goals; integrate departmental planning into the Department of Student Development and campus-wide strategic planning;
Collaborate with campus partners in preventative, proactive wellness and health promotion programs and initiatives;
Provides leadership and guidance to Student Health Center staff, patient care education purposes, formally and informally, concerning written materials, consent forms, and flow sheets;
Maintain current knowledge of legislative, Federal, State, County Public Health, CDC, ACHA (American College Health Association) recommendations, and other health/safety requirements/issues that impact the University’s health and safety, including working knowledge of health-related accreditation and licensing standards;
Maintain current knowledge on matters related to providing cost effective, quality primary campus health and wellness services and on world, national, state and local healthcare trends that are impactful to the campus community;
Ensure all programs and services are in compliance with University policies and broader regulatory, licensing and accreditation requirements and standards;
Select, assign, direct, evaluate and promote Student Health Services staff, clinicians, administrative support and other personnel.
Serve as the primary public health official for the University
Lead, serve on, or support staff in participation on University committees regarding health and wellness, crisis management and intervention, student life, etc.;
Collaborate with campus partners (e.g., Student Care, Office of Student Accessibility, Athletics, and the University Counseling Center) for mutual care of students;
Maintain leadership and professional expertise through participation in professional organizations at local, statewide, and national levels;
Coordinate response to infectious disease and campus crisis situations in collaboration with local public health officials and university leadership;
Cooperate with the County Public Health Department and be the point person with respect to reportable communicable diseases (e.g., measles, Covid-19) and reportable potential quarantine circumstances;
Other duties as assigned.
Develop budgetary guidelines and maintain fiscal responsibility.
In coordination with the Associate Dean and the Vice President for Student Development, the Director of Student Health Services is responsible for managing the budget, income generation and cost control for Student Health Services and health promotion/education programming.
Administer medical care as a nurse practitioner to students
Assess, evaluate, and implement treatment plan for all patients with consideration of physiological, psychological, social, cultural and spiritual aspects of care; utilizing medical training, clinical expertise, clinical decision making tools, and instrumentation provided in the health center facility for general medical and emergency care;
Document all medical care, including history, physical, interventions and referrals, at each client visit in the EHR, or progress notes for those who have paper charts (i.e., visitors on campus);
Specific functions and scope of practice for the Student Health Center may include:
Perform routine and special physical examinations
Perform minor suturing and other in-office procedures such as wart treatment, dressing changes, or simple I&D; preferred
Examine, evaluate and prescribe medical treatment for ill students (both by appointment and acute “walk-ins”) suffering from acute and/or chronic problems;
Examine, evaluate and treat injured students, including those injured through participation in Biola athletic programs;
Perform sexual health counseling, especially as it relates to birth control issues, as well as performing pelvic exams and pap smears, and providing STI testing and treatment;
Prescribe prescription medicines to a local pharmacy or order from the Student Health Center dispensary;
Supervise the ordering and administration of vaccines and anti malarial Rx for those traveling abroad as required or recommended by the CDC;
Evaluate those with mental health concerns and work in collaboration with the professional staff of the University Counseling Center, SHC staff psychiatrist/PMHNP;
Respond to medical emergencies on campus, provide supportive care, and initiate EMS if indicated. Work in collaboration with Campus Safety to assess the patient and secure the scene;
Collaborate with specialists for on-going care of students who exhibit chronic problems while enrolled. For example: Engage in Eating Disorder care and treatment (experience with eating disorder patients is desired, but not required.) Willingness to learn and stay up to date on eating disorder care and treatment and to work in collaboration with other departments to provide wrap around care for the patient (i.e. University Counseling Center, Athletic Department, Student Care Team);
Examine, evaluate and treat University Worker's Compensation injuries for First Aid only. The Student Health Center serves as a “first stop” and one follow-up for such injuries during the hours it is open (referrals when deemed necessary will be made in accordance with HR policy);
NOTE: The nurse practitioner assigned at the Student Health Center may not refer patients to himself/herself for fees outside of the Student Health Center.
SUPERVISORY RESPONSIBILITIES
Administrative front office staff (1.5), nurses, nurse practitioner (1.5), part-time supervising physician, and part-time psychiatrist.
JOB Qualifications Education, Skills, & Experience
QUALIFICATIONS
To perform this job successfully, an individual must be able to carry out each essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proven ability to provide leadership and direct the progress of a multidisciplinary department, including the ability to manage a student services organization
Demonstrated success in managing the complex cultures of campus healthcare, including the ability to understand, articulate, integrate and implement campus health and wellness models
Demonstrated experience using electronic health records reporting to streamline appointment scheduling and clinical flow, determine clinical practice efficacy and assess quality of care
Knowledge of current standards of professional practice and licensure, including experience with accreditation standards
Ability to manage complex budgets and develop programs and operating protocols based on data-driven assessment results and best practices
Ability to create and lead the interface between health and wellness related programs and the greater campus community, including local healthcare resources
Ability to oversee delivery of quality, student-centered, culturally competent services, including oversight of crisis intervention for a broad range of presenting problems and constituencies
Demonstrated cultural competence by prior direct experience with diverse, non-traditional student and staff populations
EDUCATION
Graduate of accredited RN and NP programs
AANP or ANCC Certification in family practice.
Maintenance of all continuing education requirements as directed by Board of Registered Nursing
Master’s degree or doctorate preferred, in a relevant health discipline, including healthcare administration, public/community health, health promotion/education or a closely related field.
EXPERIENCE
Five to seven years of progressive experience in a leadership and management position in a comparable healthcare setting or related university or healthcare administrative program, including supervision of healthcare professionals, is required. Evidence and commitment to students and their development as well as commitment to diversity and inclusive programs and services is necessary.
Experience implementing community health promotion models required
Experience with health-related accreditation and licensing standards required
Experience with electronic health records is required
Experience with budgetary responsibility is preferred
Experience with campus health programs is preferred
COMMUNICATION SKILLS
Excellent oral and written communication skills are essential in the director role. This position requires: drafting correspondence, proofreading correspondence for spelling, grammar and content errors, training and instructing employees within the department, public speaking/presentations, and performing other tasks requiring a significant level of communication skills. Included under the heading of communication is the need to handle confidential information with care.
OTHER SKILLS AND ABILITIES
Experience in, sensitivity to, and understanding of effectively working with students of all ages and backgrounds, faculty, and staff. Familiarity with the capabilities and uses of electronic data processes, report writing, and accounting.
WORK SCHEDULE
Regular hours for this full time position are 8:00 a.m. to 4:30 p.m., Monday–Friday. Holiday, weekend and evening work hours may occasionally be required. Regular hours may vary due to needs of the organization or business unit.
PHYSICAL DEMANDS/WORK ENVIRONMENT
To perform this job successfully, an individual must be able to carry out the following physical demands successfully. The work in this position is performed within routine office conditions, usually without exposure to hazardous or unpleasant conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Driving an automobile, van or truck on public roads and highways
2. Proofreading and checking documents for accuracy
3. Using a keyboard to enter, retrieve or transform data
4. Carrying, lifting, loading/unloading, and setting up for events
